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In a world full of communication breakdowns – where nation fights against nation, neighbor fights against neighbor and so many are misunderstood – there is much to be learned from the communication challenges inherent in a fire station where egos run rampant. In no other context is it as urgent that communication work well than in firefighting. And there’s no better observer and expert on those lessons than Allan London, a firefighter with over four decades of experience making communication decisions that save lives.
Check out Allan London’s Cat 81 Radio Podcast. Each podcast is packed with entertaining, educational, and often amusing content.
Art Of Effective Communication
Learn how disaster can be prevented and we can thrive, collaborate and flourish thanks to communication that really works. Discover the difference it can make to everything you do – how disaster can be averted and positive outcomes enhanced – when people communicate productively, with respect, integrity and efficiency.
Mastering The Art Of Effective Communication
London’s 12 principles of communication are the foundation of effective communication, and once learned will aid you in becoming a masterful communicator.
Al London’s book, The Art of Effective Communication for the Fire Officer, is a mix of anecdotes from his own storied past with sage advice that’s truly useful for today. Through the power of true life parables, Lieutenant London educates and entertains his readers all at once on both the follies and effectiveness he’s witnessed from fire station communication. This book empowers not only officers but truly anyone in the fire service with wisdom from a lifetime of service.
To Lt. Al London – my sincere thanks.
Lt. Allan London is masterful in presenting arguably the most prevalent challenge in the Fire Service today….Communications. With Fire Rescue personnel spending one third of their lives with one another in a single family setting and also responding to emergency incidents together, their ability to communicate effectively is absolutely critical and paramount to their ability not only to live together but to work together both in a non-emergency and emergency setting. Lt. London presents this important issue in a manner that is not only simple to understand but more importantly practical to apply. As a career Firefighter, Fire Officer, Chief Fire Officer, Fire Chief and now Consultant teaching Fire Officer Development, I am confident that Allan’s book can, will and already has helped countless personnel be more effective communicators. If you are already in the Fire Service, regardless of your rank, I would strongly encourage you to consider reading it. I’m confident that it will change your ability to follow, supervise, manage and lead!
Lieutenant Allan London has chosen a vital topic critical for success in today’s fire service. Good communication is an art form often not practiced by enough fire officers in this most critical of professions. As articulated in his book, communication can have many forms. However, when the art of effective communication is mastered, outcomes produced have a powerful positive impact on all individuals involved. Allan has presented a down to earth format which, if followed, will produce outstanding results.
Allan London has written an important contribution to the fire service. I think this book should be required reading for all fire officers.
This is a must read for every firefighter. Allan shows his years of experience and vast knowledge of good communication. Much can be learned by paying attention to what is written by Lt. London.
This is a great book written by one of the finest Fire Officers that I have ever served with. Allan London is a lead by example leader. During his years in The Fire Service he has seen the need for effective communication at all levels. This insight is a must read for every member of the Fire Service.
Allan’s book is not just about Communication – it’s about excellence , professionalism , care, and public serving – an attitude that is sometimes missing or not thought enough in today’s firefighters and fire officers.
Must read examples and tricks for leadership and for those aspirating for a leadership position !
Remember Leadership is an attitude not a rank ! ,
Read the 14 points Allan’s is teaching – and lead by example 🙂
There are many ways to communicate to others. At times it can be subtle, and at other times it needs to be clear, direct and uncompromising. The work environment in a fire department provides the opportunity to practice both. This is more a review of why Allan’s work in communication is so successful. HE PRACTICES WHAT HE TEACHES AND IT WORKS! I’ve seen it practiced as well as experienced it. I’ve had the pleasure to work in the same department and the same station as Allan London. It’s true, he always showed up early just as he said he did all those years ago when he first became involved in the fire department. He was the officer that relieved me at the end of my shift. There is nothing worse than working a long shift and sitting on pins and needles waiting for a minuteman to relieve you. This subtle form of communication speaks volumes of the type of person he is, someone that values and respects his fellow officers and firefighters. I’ve also seen Allan in action on emergency scenes and again, when stress levels are high he showed those around him how to communicate clearly and directly what needed to be done. Not only to get the job done but earn the trust– and protect those under his care and supervision, once more showing the value he places in others. He has been a liaison to the public, a leader to his crew and someone management could depend on. And that was only his duties at work. Then it’s time to go home to be husband and a father! More communication. Allan has mastered communications in all aspects of his life. Who better to learn from? His style of instruction keeps things fresh, interesting and easy to follow. Anyone at any level will benefit from his years of experience. This book needs to be a mandatory course in the fire service.
This book was about so much more then effective communication. The authors ability to relate subjects, and his life experience made this book a great read. This book is for anyone in the fire service not just the fire officer.
Allan London (2013) The Art of Effective Communication for the Fire Officer
In the fire service, effective communication is critical, whether at emergency incidents, interacting with the community or in the fire house. Allan London, with his 34 years in the fire service, covers many aspects that are vital to being an effective communicator, and backs them up with personal anecdotes that drive home his 14 key points of effective communication. Communicating effectively as London points out, helps members of any organization build trust and respect, and achieve common goals. This book is not written for only fire service personnel but for anyone wanting to effectively improve their communication skills.
Allan does a great job of simplifying a difficult subject into easy, understandable segments that make you appreciate how good communication influences everyone’s life. This book is not just for those in the fire service, but rather for everyone who wants to learn how to communicate more effectively. Well done!
Inspirational, educational and uplifting– cannot do justice to this book from Allan London. As it is, fire fighters don’t get enough credit for what they have to do and go through. Allan, I personally want to congratulate you on an excellent job with this book. When it comes from the heart– and experience, as Allan has displayed in this book, then you cannot go wrong. I have shared this book with several people for many different reasons. Allan, I say this to you, With all of your time served and good deeds, I wish you continued success!!
Empowering and Educational Wisdom All In One Book!
Review Rating: 5 Stars from Jo-Anne Vandermeulen (http://emercecontent.com/)
Fabulous Stories And Wisdom of 3 Decades of Noble Service—Be Empowered and Educated About Effective Communication!
Fire-fighter, Author Allan London, has pretty well seen it all and has filled the courageous role of self-sacrifice for more than 3 decades. His effective communication has been a lifesaver for thousands. Allan is now ready to share his secrets—the 14 principles of effective communication, supplied with life-experience examples and thought-provoking solutions. Empowering experiences we can learn from and apply to our business, family/relationships, and our own well-being. “The Art of Effective Communication for the Fire Officer” is a book filled with remarkable stories and wisdom of noble service—be ready to be empowered and educated about effective communication. ALSO, a chapter on sleep apnea which has remedies…solutions to all who have sleeping issues is very interesting and helpful.
Genre: Self Help, Resource
YOU CAN GET THROUGH Allan’s BOOK IN LESS THAN 24 HOURS. IT’S REALLY THAT GOOD
This is an incredible book being marketed in over 80 countries
In a world full of communication breakdowns — where nation fights against nation, neighbor fights against neighbor and so many are misunderstood — there is much to be learned from the communication challenges inherent in a fire station where egos run rampant. In no other context is it as urgent that communication work well than in firefighting. And there’s no better observer and expert on those lessons than Allan London, a firefighter with 4 decades of experience making communication decisions that save lives. London identifies the root of all communication issues at the source, and offers solid, workable solutions, in his new book The Art of Effective Communication for the Fire Officer.
In his 4 decades as a firefighter, officer, teacher, instructor, and mentor, London gathered the wisdom and experience needed to communicate powerfully when it matters most.
With humor, humility, and passion, London weaves his crucial lessons in successful communication — practical remedies to the most deeply entrenched, universal issues — with entertaining stories and anecdotes from his esteemed career as a fire officer. The fire station and the fire offer an apt metaphor and a compelling backdrop for this essential education.
Learn how disaster can be prevented and we can thrive, collaborate and flourish — thanks to communication that really works. Discover the difference it can make to everything you do — how disaster can be averted and positive outcomes enhanced — when people communicate productively, with respect, integrity and efficiency.
Let the crucial essential lessons of the fire station infuse your communications with purpose and impact. Immerse yourself in the Art of Effective Communication for the Fire Officer and uplevel your communication skills and abilities — for unimaginable benefits in family, work, community and more. Everyone will find value in this appealing and heartfelt call to action for better communication in our world.