Joseph R Lello
Lieutenant Allan London has chosen a vital topic critical for success in today’s fire service. Good communication is an art form often not practiced by enough fire officers in this most critical of professions. As articulated in his book, communication can have many forms. However, when the art of effective communication is mastered, outcomes produced have a powerful positive impact on all individuals involved. Allan has presented a down to earth format which, if followed, will produce outstanding results.